Privacy Policy

PlumbWorks is a plumbing business based in Somerset West, serving the Helderberg Basin and surrounding areas. For any questions about your personal information, contact us at info@plumbworks.co.za.

We only collect information we need to respond to you and run our business. This may include your name, email address, and phone number when you fill in our contact form or request a quote; the content of any message you send us; and basic technical information your browser sends automatically, such as your IP address and browser type, which helps us keep the site secure and working properly. We do not collect more than we need, and we do not sell your information to anyone.

We use the information you give us to respond to your enquiry and provide a quote, to arrange and carry out plumbing work you ask us to do, to contact you about your job or follow up afterwards, and to keep records required for running the business and meeting our legal obligations.

We take reasonable steps to keep your information safe and to prevent unauthorised access, loss, or misuse. While no website can promise perfect security, we work to protect your data and only keep it for as long as we genuinely need it.

We do not share your personal information with third parties for marketing. We may share limited information where it is necessary to run the business or where the law requires it, for example with service providers who help us operate the website or send email, professional advisors where needed, or authorities if we are legally obliged to.

Our website may use small files called cookies to help the site function and to understand how visitors use it. You can set your browser to refuse cookies if you prefer, though some parts of the site may not work as well.

Some pages may include embedded content such as videos. These behave as if you had visited the other website directly, and those sites may collect data about you under their own privacy policies.

You have the right to ask what personal information we hold about you, to have it corrected, or to ask us to delete it where we are not legally required to keep it. To make any such request, email us at info@plumbworks.co.za.

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.